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Service Line Management...

How does Service Line Delivery impact on you?

With the government mandate to implement Service Line Delivery in NHS trusts throughout the UK, we understand that that there may be wide and varying replies to such a question!! If this question is on the agenda for your Trust at the moment, then we would very much like to speak to you.

We have been asked to support some of our NHS Foundation Trust Clients with the development and delivery of an implementation plan for Service Line improvement and attach a case study for your interest. We would like to share our experiences, without obligation, with you to see if there are specific areas that we can add value. Particular areas of interest are:

Work Levelling and Organisation Design to identify the best structures for the new framework

  P & L - Commercial and Business Awareness Development

 Developing a Performance strategy

 Delivering a Customer Strategy

 Transformational Leadership

 Delivery of a Return on Investment that can be qualified both Behaviourally and by Performance Results

Job and Role Profiling

We bring together years of practical experience in the NHS to include such areas as Service Strategy, Customer Care, Leadership Development and Organisational Design.
We work in partnership with our Clients to train, support and advise through people and performance challenges, ensuring that a tangible Return on Investment can be measured within agreed timescales.

Service Line Management...