By
listening,
exploring and creating we offer bespoke holistic
training and consultancy solutions which will enrich your business, add
value and improve
business performance
We bring together years of practical
Contact Centre, Sales,
Service and Management experience, both operationally and from a people
management perspective. From Talent
Development
and Succesion
Planning
through to Transformational Leadership Development, we
have a specialist
pool of consultants with the credentials to provide
People Development and Operational Consultancy to a wide range of clients across the UK,
Europe and Globally.
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At Connections we see the
development of clear corporate goals and objectives as this first vital
step in
developing people and managers,
and increasing business performance. Our philosophy is to link in to
your strategy and vision so that we “connect” the
solution
to the direction of your business. Read
more...
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Training, Development and
Coaching are fundamental parts of
the Management Toolkit, and in order for our clients to realise a
tangible Return on Investment in developing people, these activities
must be measured directly alongside Strategy and Vision.
Our People Development interventions are prepared specifically from our
analysis on site with you, together with our knowledge of Industry Best
Practice. Cultural Fit is key, and we look to understand and match the
style, culture and operational constraints that are individually unique
to our clients. Read more about our training
interventions...
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Supporting People and Performance
development with aligned
Internal Processes is fundamental to delivering the monetary Return on
Investment for which Connections Oxford have gained a reputation. Often
a peak in business performance occurs following a training or learning
intervention; the effect can then diminish due to operational pressures
and reversion to “type”. Our Performance
Management Systems can be implemented... Read
more...
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Connecting People Business Breakfasts
Throughout 2010, we will be running
2 hour topical business breakfasts and full day workshops in your area, giving you the
opportunity to meet with like-minded peers.
Every company that attends will
receive a 1 hour complimentary follow up session to support the
delivery of a current project... Get in touch...
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Guide To Service
Line Management...
How does Service Line
Delivery impact on you?
With
the government mandate to implement Service Line Delivery in NHS trusts
throughout the UK, we understand that that there may be wide and
varying replies to such a question! Read more...
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Housing association
support...
With the distribution of the
National Housing Federation’s Code of Service Delivery and
Accountability, there is a real opportunity to reward and recognise
achievements in Customer Service delivery.
It is also an opportunity to take stock, and identify key areas of
business improvement that will be required to meet the requirements of
the Code in 2009.
Read
more...
Workshop bookings...
